Privacy Policy

This Privacy Policy applies to the Oswald Labs software, code, widget, plugin, associated services and website located at,, its sub-domains and any associated web-based and mobile applications (collectively, “Oswald Labs”) and that are the property of Oswald Labs, legally OswaldAble Technologies Private Limited.

Oswald Labs’s Privacy Policy tells you what information we use, collect or disclose to third parties about our users.

We collect and use your information internally and may disclose your information to others, third parties outside of Oswald Labs, in certain situations that are described in the Privacy Policy.

The Privacy Policy addresses two kinds of information: (1) Personal Information; and (2) Anonymous Information.

Personal Information identifies you as an individual, such as your first and last name, address, school, email address, online contact information, image or audio of your voice. Anonymous Information does not identify you and can be combined with Anonymous Information about other users.

What Information We Collect

We collect your Personal Information as follows:

  • Registration information: your first, last name and email
  • Your company name, address, contact information
  • Any other information you have filled voluntarily
  • A cryptographic hash of your IP address (this does not let us see your IP address)
  • We collect your Anonymous Information as follows:

Data derived from cookies: what pages you viewed, how long you were on a particular page or whether you clicked on a link, feature or option. A cookie is a small file we place on your computer and acts as a unique identifier. A cookie does not allow us access to your computer or any information about you, other than the data you choose to share with us. By declining to accept cookies you may not have access to Oswald Labs features.

When a user uses Oswald Labs software on your website, we collect information about them to store their preferences. We also collect information about your website’s pageviews, users, actions like click and interaction, etc., to track plugin usage.

How We Use Your Information

We use your Personal and Anonymous Information internally to understand your needs and provide you with better service and information, in particular:

  • Internal record keeping: to establish and update user accounts.
  • Answering questions: to respond to queries you have sent to us.
  • Improving or expanding our accessibility content and offerings, including software and services.
  • Promotion: we may periodically send promotional emails about our new products, special offers or other information
  • Educational and market research: from time to time, we may use your information to contact you by email or mail for market research purposes or educational studies.
  • We use traffic log cookies to identify which website pages are being used. This helps us analyze data and improve our accessibility product in order to tailor them to customer needs.

Who We Disclose Information to

We disclose your Personal and Anonymous Information as follows:

  • We disclose your Transaction Information to third parties for the purpose of processing your payment and for fraud prevention purposes.
  • To respond to inquiries from law enforcement or to defend our rights or the rights of others.
  • The user(s) and/or organization(s) whose website the data is collected on.

Third Party Software and Services

Use of Oswald Labs may involve third party software and services.

Use of third party software and services, including websites, may disclose your Personal or Anonymous Information to third parties. The Privacy Policy only applies to information that Oswald Labs collects, uses or discloses and does not apply to the collection or use of your information by third parties through third party software or services. Use of third party software or services in Oswald Labs may require you to accept a third party’s terms of service/use or privacy policy. It is your sole responsibility to determine whether any third party privacy policy is acceptable to you.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Oswald Labs uses industry standard TLS/SSL encryption to transfer private Personal Information.

Only the Oswald Labs software and services are publicly accessible, no additional ports are opened in our system’s security groups other than required and any information stored in our databases is not publicly accessible and exists only on our internal network.


Mobile and desktop apps developed by Oswald Labs (such as Augmenta11y and Visib11y) also use your camera, microphone, and GPS as part of the application software for specific features. We do not store your GPS location or webcam images on our servers, though we may send them to our servers for processing, and delete them immediately after receiving a response from the server.


We have a specific Privacy Policy for users under the age of 13.

Please visit


Oswald Labs reserves the right, at its sole discretion, to change or modify or to add or remove portions of the Privacy Policy at any time (“Updates”). You will be deemed to have accepted any Update by continuing to use Oswald Labs.

Contact Us

If you have questions or comments about the Privacy Policy or Oswald Labs data collection in general, please:

  • Get in touch with us through our contact us page at
  • Send us an email at
  • Contact us by mail at our registered address as E-267, Greater Kailash II (GK-2), New Delhi 110048, India.